Terms & Conditions
Roscow Leather Studio
Please read these Terms & Conditions carefully before using Roscow Leather Studio’s website. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions along with our Privacy Policy.
Roscow Leather Studio reserves the right to update or modify these Terms & Conditions at any time. We recommend reviewing this page periodically to stay informed of any changes.
Company Information
All references to “we,” “us,” or “our” refer to Roscow Leather Studio, an online retailer specializing in premium leather jackets and bags.
📧 Contact Email: orders@roscowleatherstudio.com
Orders & Availability
All products displayed on our website are subject to availability. While we strive to keep our inventory accurate, there may be rare occasions when an item becomes unavailable after an order is placed. In such cases, we will notify you promptly.
An order is considered accepted once payment has been successfully received. You will receive an order confirmation email, followed by a dispatch confirmation once your order is shipped.
Shipping & Delivery
Orders are typically dispatched within 5–7 business days after payment confirmation.
We ship using trusted international courier services. A tracking number will be provided once your order has been dispatched.
Estimated delivery time after dispatch is 3–7 business days, depending on the destination. While we aim to deliver orders on time, delays caused by courier services or unforeseen circumstances are beyond our control.
Please ensure your shipping address is accurate at checkout, as changes cannot be made once the order is placed.
Payments
We accept secure payments through trusted payment gateways, including:
- Credit & Debit Cards
- PayPal
- Other secure online payment methods available at checkout
All transactions are processed securely, and we do not store your payment details.
Returns & Exchanges
You may request a return or exchange within 14 days of receiving your order.
Returned items must be:
- Unworn and unused
- In original condition
- With all original tags attached
- Returned in original packaging (where applicable)
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Items returned after 14 days may be issued as store credit at our discretion.
Refund Processing
Refunds or exchanges are processed within 14 working days after the returned item is received and inspected.
Original shipping charges are non-refundable unless the item is confirmed to be faulty or incorrect.
Faulty or Damaged Items
If you receive a damaged or faulty item, please contact us immediately at
📧 orders@roscowleatherstudio.com
Once the issue is verified, we will offer a replacement or refund for the affected item. Shipping charges are non-refundable unless required by law.
Product Representation
Product images on our website are for illustrative purposes only. Due to the natural characteristics of leather and manufacturing processes, minor variations in color, texture, or design may occur.
Roscow Leather Studio reserves the right to update product images, descriptions, and specifications without prior notice.
Order Cancellations
Orders may be cancelled before dispatch only by contacting us at:
📧 orders@roscowleatherstudio.com
Please include your order number and registered email address. Once an order has been dispatched, cancellations cannot be accepted.
Intellectual Property & Copyright
All content on this website, including images, logos, text, graphics, and designs, is the property of Roscow Leather Studio and is protected by copyright and intellectual property laws.
You may not copy, reproduce, distribute, or use any content from this website without prior written permission.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with applicable international and local laws.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Roscow Leather Studio
📧 Email: orders@roscowleatherstudio.com